Services & Eligibility

How We Help

At The Crate Escape Crisis Comfort, we provide free, temporary pet care to individuals facing unexpected crises. Our mission is to offer peace of mind so pet owners can focus on getting the help they need while knowing their pets are safe.

Our Services

We offer a range of short-term care solutions based on the pet’s needs and the owner's situation:

🐾 Short-Term Boarding (Up to 30 Days)

  • Safe, comfortable housing for dogs and cats

  • Daily care, feeding, and enrichment activities

  • Now includes exclusive access to Erie’s only cat-dedicated facility at 4007 Main Street – The Crate Escape: Cat Edition

  • Cats enjoy a quiet, dog-free space with vertical enrichment, sun-soaked lounging areas, and room-style suites

🐾 Foster Care (When Available)

  • Temporary placement in a loving foster home

  • Ideal for pets needing a quieter, home-like environment

🐾 Drop-In Visits (For pets who must remain in their home)

  • Dog walking, feeding, and litter box cleaning

  • Check-ins for small pets like rabbits, guinea pigs, etc.

🛁 Grooming Services (For pets in our program)

  • Bathing, brushing, nail trims, and basic grooming

  • Keeps pets clean, comfortable, and healthy during their stay

  • Cat grooms now offered in our stress-free, cat-only grooming studio

💛 Low-Income Grooming Assistance

  • Reduced-cost or donation-based grooming for pet owners experiencing financial hardship

  • Services include bathing, nail trims, brushing, and comfort grooms

  • Because every pet deserves care—no matter their human’s situation

  • Available by request when funding and availability allow

🐕 Dog Walking & Enrichment

  • Walks, play sessions, and mental stimulation activities

  • Designed to ease stress and support emotional well-being

Who We Help

Our program is designed to support Erie County residents who need temporary pet care due to:
✅ Medical emergencies or hospitalizations
✅ Mental health crises or rehabilitation
✅ Domestic violence situations
✅ Veterans receiving care through the VA

We do not provide:
❌ Permanent rehoming services
❌ Long-term pet boarding
❌ Emergency veterinary care

How to Apply for Assistance

If you or someone you know needs pet care support, here’s how to apply:

1️⃣ Get a Referral – A caseworker or recognized organization (e.g., social worker, domestic violence shelter, VA, mental health provider) must contact us directly.
2️⃣ Provide Pet Information – We’ll gather details about your pet’s needs, vaccinations, and care requirements.
3️⃣ Placement & Care – If space is available, we’ll coordinate boarding, fostering, or drop-in visits.

📩 To Start the Process, Have Your Caseworker Contact Us at:
info@crisiscomfort.org

814-651-6793